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Pantum print" website privacy policy


Zhuhai Pantum Electronics Co., Ltd. and its worldwide branches ("Pantum", "we", "our") understand the importance of your privacy and are committed to protecting your privacy. Through this Privacy Policy ("this policy"), we will inform you how our website will collect and process your personal data and information. Please note that this policy applies to all information and data submitted to this website (including personal information, "personal information" refers to all kinds of information related to identified or identifiable individuals recorded electronically or otherwise).Before you start browsing our website and accepting our services, you must carefully read and understand this policy, especially the terms marked in bold, to ensure that you fully understand and agree before you start using it.

 

This policy mainly explains to you:

1、 How does this website collect and use your personal information

2、 How does this website store your personal information

3、 How does this website protect your personal information

4、 How does this website handle the personal information of minors

5、 How does this website protect your access to information

6、 How does this website correct your personal information

7、 How to delete the personal information collected on this website

8、 How does this website handle information across borders

9、 How can you contact us

10、 Modification of policy

 

1、 How does this website collect and use your personal information 
We collect your information in accordance with the legal principles of legality, legitimacy, necessity and integrity. We will clearly inform you of the information we collect through the website and its purpose.

1. According to the service you choose, we will collect the following information through this website:

1) Online fault repair (product serial number, product model, fault information, name, mobile phone number and address);

2) Complaints and suggestions (name, mobile phone number);

2. We use your information for the following purposes:

1) According to the contract signed between us and you, we will provide you with services (installation, repair, etc.) to realize your service request;

2) Communicate with you and improve our products, services and solutions according to your complaints and suggestions;

3) Contact you to solve the problem;

If you refuse to provide the above information, it will not affect your continued browsing of this website. However, in some cases, if you cannot accurately identify your geographical location and contact information, we will not be able to provide you with professional services such as fault warranty, or respond to your requirements in a timely manner. Without your consent, we will not use your personal information and data beyond the stated purpose.

It should be noted that the above usage covers the main ways we use your information. We may update the website page from time to time to provide users with more diversified services. When we want to use the information for other purposes not specified in this agreement, or use the information collected for specific purposes for other purposes, we will ask your consent again in the form of signing the agreement, pop-up prompt, etc.


2、 How to store your personal information on this website:

1. Storage location 
The personal information you submit through the "fault warranty" and "complaint suggestion" modules of this website will be automatically stored in the server of the website supplier. According to the requirements of the contract signed between us and the website supplier, our website supplier shall guarantee the security of all kinds of personal information it receives according to law, and shall not process your personal information beyond the purpose agreed on on this website.

2. Storage time

We will only keep your personal information during the period of providing you with product related services and technology. We will delete the personal information beyond the deadline.


3、 How does this website protect your personal information 
In order to protect your personal information from unauthorized access, abuse, disclosure or change,This website will adopt reasonable and appropriate technical means, such as encryption program, to ensure the security of the information collected and processed by this website. However, please note that although we have taken reasonable measures to protect your information, no website, network communication, computer system or wireless connection is completely secure.


4、 How does this website handle the personal information of minors

1. Without the consent of parents or legal guardians, this website will not deliberately collect personal information of minors under the age of 14 (or equivalent to the minimum age specified in the relevant jurisdiction), and this website is not for minors under the age of 14 (or equivalent to the minimum age specified in the relevant jurisdiction);

2. If you are a minor under the age of 14, please do not provide any personal information through this website;

3. If this website receives personal information submitted by minors under the age of 14 through this product, we will take immediate measures to delete the information.

 

5、 How does this website protect your access to information

Unless otherwise provided by law, as a browsing user of this website, you have the right to obtain your personal information in the following ways.

1. You can send email( service@pantum.com )After verifying your identity, we will reply to your application in a reasonable time according to the difficulty of the information you checked and the industry practice of information query.

2. In principle, you do not need to pay any fee for your application to query your personal information, but we will charge a certain cost for more than three repeated query requests within a month.

 

6、 How does this website correct your personal information

When you find that there are errors in the personal information you submit, you have the right to ask us to make corrections in the following ways:

1. You can open the "fault warranty" and "complaint suggestion" modules of this website to resubmit your correct information;

2.You can send an email( service@pantum.com )Apply to us for correction.We will reply to your request for correction within 5 working days.

 

7、 How to delete the personal information collected on this website

You can send an email if:( service@pantum.com )Ask us to delete your personal information:

·If you don't need us to provide any professional services such as troubleshooting

·If you think that our handling of your personal information violates relevant laws and regulations;

·If you think that we have processed your information without your consent;

·If we violate the agreement with you to process your personal information;

After receiving your email to delete your personal information, we will promise to take corresponding actions for your request within 5 working days.At the same time, when we receive your application to delete your personal information, we and the website provider will stop processing your personal information at the same time. You don't need to give a separate notice to stop processing the information.

 

8、 How does this website handle information across borders

In accordance with the provisions of laws and regulations, we store your personal information collected within the territory of the people's Republic of China. At present, we will not use, store, share and disclose your personal information in cross-border business, or transmit your personal information abroad.If the service content changes in the later stage and we need to conduct cross-border transmission of your personal information, we will conduct cross-border transmission after obtaining your consent and meeting other conditions stipulated by laws, administrative regulations or national Internet information department.


9、 How can you contact us 
If you have any questions or comments on this policy, you can contact us in the following ways

E-mail: service@pantum.com   
Mailing address: Zhuhai Pantum Electronics Co., Ltd. No. 3883 Zhuhai Avenue, Xiangzhou District, Zhuhai City, Guangdong Province, the people's Republic of China


10、 Modification of policy 
We may revise this policy at any time,The newly revised version and revision date will be posted on our website http://www.pantum.cn Published on. Without your consent, we will not limit your rights under this privacy policy. For major changes, we will also provide more significant notice.
Any revision of this policy shall take effect only from the date of issuance of the revised version.

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